Local Concept has recently received ISO 9001:2008 certification as a continued strategy to deliver only the best quality of localization and translation services. Michael Cardenás, CEO of Local Concept, says “You can never have enough layers of quality control in the localization and translation industry. For the last 30 years, we have followed a quality assurance measure where we routinely monitor the quality of our translators by an independent review team. Our ISO certification provides an additional level of quality control by ensuring all processes are carried out on all projects.”
With many companies now requiring ISO certification to alleviate translation quality issues, Local Concept’s continued dedication to both quality and the customer experience resulted in a streamlined audit and ISO certification approval. Very few companies applying for ISO certification pass on their initial audit. Local Concept is proud to be one of the few that did just that.
Natasha Notaro, Client Services Manager, spearheaded this effort and noted, “This was a great collective effort put forth by the entire team to ensure that we are implementing and adhering to processes that safeguard the continual success of our company as well as our clients. Our certification shows our commitment to providing quality service and quality product to our clients every time.”
For over 30 years, Local Concept’s mission is dedicated to quality of services, products, and processes. Over 80 specialists and more than 3,000 contractors help clients internationally introduce their products and businesses into diverse markets. Local Concept is headquartered in San Diego, CA with offices in Madrid and Taiwan.
For more information regarding Local Concept, our services and how we can help you, send us an email at firstname.lastname@example.org or call us at 619-295-2682.